Delivery and collection

Last updated 12 October 2026

Choose to collect from our refinery, or have your coins delivered. We release orders only after payment has reflected.

Collect at BMR (free)

Collect from Bullion Mint & Refinery, Johannesburg, Mon–Fri, 08:00–15:00 (excluding public holidays). We'll email you when your order is ready, usually within 2 business days after your payment reflects.

Bring the ID document of the person named on the order, and your order number. We hand orders over only to the person named on the order.

Johannesburg delivery (free)

Delivery is free to addresses in our Johannesburg delivery area (checked by postal code at checkout), usually within 3 business days after your payment reflects.

Rest of South Africa

Delivery elsewhere in South Africa costs R 400 by secure, insured courier, for orders up to R 30 000. Orders above R 30 000 must be collected. Delivery usually takes 3 to 7 business days after dispatch, and we'll email you the tracking details.

Proof of identity

The courier will hand the parcel only to the person named on the order, against their ID. For coins of R 100 000 or more we also verify your ID and proof of address before dispatch (FICA).

When we deliver

We fulfil orders within 30 days of payment at the latest, and almost always much sooner. If anything delays your order, we'll let you know.

Taking gold abroad

Gold must be declared when you cross a border and must stay within South Africa's exchange-control limits. Please check with your bank or SARS before you travel.